Privacy Policy – EIS Global Services & EIS Retail

Effective Date: June 16, 2025

EIS Global Services and EIS Retail (collectively, “EIS,” “we,” “our,” or “us”) are committed to protecting your privacy.
This Policy explains how we collect, use, share, and protect information when you use our websites, stores, and services.

1. Scope

EIS Global Services – international procurement, sourcing, logistics, and brokerage services.
EIS Retail – online store for FastBuy deals and retail purchases.

By using our websites or services, you agree to this Policy.

2. Information We Collect

A. Information You Provide

Name, company (if applicable)
Email, phone number, billing/shipping address
Payment and billing details (we do not store full card numbers)
Order history, quote requests, preferences
Messages via email, chat, or web forms

B. Information Collected Automatically

IP address, browser/device data, operating system
Pages viewed, clicks, time on site
Cookies and similar technologies for functionality, analytics, and security

3. How We Use Information

Process and fulfill orders and quotes
Send order/quote updates and service communications
Provide customer support
Improve websites, products, and services
Detect and prevent fraud or misuse
Comply with legal obligations and enforce our terms

4. Sharing of Information

Payment processors (e.g., Stripe/PayPal) to complete transactions
Shipping carriers and brokers to deliver orders
Technology providers for hosting, analytics, and security
Legal authorities when required by law or to protect rights

We do not sell or rent your personal information to third-party marketers.

5. Cookies & Tracking

We use cookies to keep you signed in, remember cart items, analyze traffic, and improve performance.
You can disable cookies in your browser; some features may not function properly.
See your browser’s help pages for controls and “Do Not Track” settings.

6. Data Retention

We retain personal data only as long as necessary to fulfill orders, support operations, meet legal obligations, and resolve disputes.
You may request deletion of your information (see Section 8).

7. Security

SSL/TLS encryption on all transactions
Access to personal data restricted to authorized personnel
Regular security monitoring and updates

8. Your Rights

Subject to applicable laws, you may request to:

Access a copy of your personal information
Correct or update your information
Delete your information
Opt out of marketing emails at any time

To exercise these rights, contact us at the email below. We may request information to verify your identity.

9. International Transfers

Depending on your location, your information may be processed in countries where our providers operate.
We take steps to ensure appropriate protections are in place for such transfers.

10. Policy Updates

We may update this Policy periodically. Changes will be posted here with a new effective date.
Material changes may also be communicated by email or site notice.

11. Contact Us

Email: info@eisglobalservices.com
Phone: +1 (954) 598-5437