VRL Chat
Hi — I’m Virel, your AI assistant for EIS Retail and EIS Global. I’ll pull answers from our knowledge base first, then polish as needed. Ask about sourcing, quotes, deposits, shipping, FastBuy, or your account.
Veril is more than just a chatbot or virtual assistant — she’s the intelligent backbone of EIS Retail .
Designed to assist both new and returning customers, Veril operates as your 24/7 procurement strategist, quote tracker, product analyst, and service concierge.
Whether you're requesting a quote, browsing FastBuy deals, or preparing for shipping and duties, Veril is always ready to guide, explain, recommend, and support your journey — with accuracy, speed, and personalized attention.
What Veril Will Do for You:
- Track your quotes and order status — Receive live updates, reminders, and alerts
- Break down full cost estimates — Including EIS service fees, shipping, taxes, and duties
- Recommend smarter options — Suggest alternate items, suppliers, or deals to maximize value
- Explain membership benefits — Help you choose the right tier (Free, Premium, or Pro)
- Answer key service questions — From quote approvals to auction support and FastBuy info
- Deliver intelligent reports — Landed cost summaries, sourcing guidance, and buying recommendations
- Learn from your behavior — Become more helpful over time with smarter suggestions
- Escalate to human support — Route you directly to a live EIS representative when needed