How It Works — Shop in the U.S., Pick Up in Jamaica

Follow five simple steps from checkout to pickup. EIS Retail makes it easy to shop U.S. stores, consolidate your packages, and clear through Jamaica Customs with the help of our preferred brokers.

View Freight Rates & Services New customer? Register first

Visual Overview

Shop Online

Order from Amazon, Walmart, Best Buy and more. Use your EIS U.S. address at checkout.

Arrives at U.S. Hub

Packages are tagged to your EIS-Customer ID and consolidated for shipment.

Freight to Jamaica

Freight charged per lb. Fragile/bulk items may require special packing.

Customs & Broker

Broker clears your shipment. US$100 online allowance or yellow form may apply.

Pickup / Delivery

We notify you when ready. Bring ID and invoice if requested.

Registration (Required)

Register once to receive your unique EIS-Customer ID. This ID ensures your packages are matched correctly during consolidation.

What to Put on Your Online Order

At checkout, use the EIS U.S. address exactly as shown. Always include your EIS-Customer ID on each box.

EIS Global Services / EIS Retail Attn: [Your Full Name] • EIS-Customer: [EIS-CUSTOMER-ID] [EIS_US_ADDRESS_LINE] [City], [State] [ZIP] Phone: [EIS_US_PHONE]

Tip: If your order has multiple boxes, include your EIS-Customer ID on every box.

Jamaica Customs Allowances

US$100 Online Shopping Allowance: Purchases at or under US$100 FOB may be duty-free. Above US$100, duties/taxes may apply per tariff.

Traveler’s Personal Allowance (Yellow Form): Returning residents may access US$500–US$1,000 for eligible items. Requires the yellow form at Customs.

Final decisions rest with Jamaica Customs and your broker.

Fees at a Glance

Freight: Charged per lb (see live rate table).
Fragile/Bulk Handling: Extra materials for TVs, appliances, PC boards, etc.
Brokerage: Clearance services in Jamaica; billed separately.

Quick FAQs

We combine multiple packages under your name into one shipment. Your EIS-Customer ID ensures tracking and matching.

We’ll notify you once cleared. Bring valid ID and invoice if requested by broker.

Fragile/heavy-duty items require extra materials and handling. See Freight Services for details.

Online orders ≤ US$100 are often duty-free; above that, duties/taxes apply. Traveler allowances use the yellow form. Final call: Jamaica Customs.

Disclaimer: This is customer guidance only. Jamaica Customs policies govern final outcomes and may change.

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